People and property come first throughout the Paul Davis Restoration recovery process.
Generations of Success
Paul Davis Restoration has been growing its network of independently owned franchises since 1970. Today, there are more than 320 offices throughout the United States and Canada. The Paul Davis Restoration brand puts people and property in first place during the recovery process. Because of our priorities, we are known for integrity, professionalism, and innovation.
Dedicated To Your Success
After 50 years of working in the restoration industry, we have developed teaching processes that give our franchise owners the training and support they need to continue their success with us. We’re confident that our new owners will continue to carry the legacy of Paul Davis Restoration to the future.
Through our 55+ years of dedicated work, we have gained a reputation for innovation in the field. When you combine this with a heritage of putting people first and working with resourcefulness and empathy, Paul Davis Restoration is able to deliver outstanding customer service.
Throughout North America, the Paul Davis Restoration network delivers the highest level of service to cities, towns, and small communities. We work hard to maintain our reputation for delivering the best work with excellence, expertise, and experience.
A Quest for Excellence Inspires Everyone at Paul Davis Restoration
We’re looking for investors who can carry on our heritage of “Restoring peace after the storm for more than five decades.”
We recover, reconstruct and restore your property, following 10 basic principles of service:
Ensure our words and actions align with our Brand Promise. We follow through on what we say and hold to our commitments.
Display our Brand with pride. We honor the heritage of Paul Davis Restoration and understand the importance of maintaining company standards.
Create Brand loyalty with everything we do. We will build trust in the Paul Davis Restoration brand with every interaction.
Practice immediacy. We understand urgent needs and strive to meet them as quickly as possible.
Engage customers to tell their story only once. We respect the time, emotions and energy of our customers by listening to them the first time.
Educate, communicate and collaborate with the customer. We understand that knowledge is power and want our clients to have information they need.
Solicit feedback from customers throughout their journey. We check in with our customers to make sure they understand process, details and timelines.
Be prepared, present and personal. We dedicate our time and focus to the customer being served from the moment we arrive.
Respect the customer’s property and preferences. We listen and respond and treat each property better than our own property.
Celebrate and confirm completion of the project with the customer. We are there for our customers, from start to finish.
A Heritage of Innovation
Paul Davis Restoration is a top innovator in the insurance restoration industry, which is an $80 billion market.
Our processes and services have changed the face of the property damage restoration industry. The culture of collaboration at Paul Davis Restoration means that we work alongside our partners in the insurance industry to deliver timely service to policyholders who require cleanup and property damage restoration after an emergency.
We were the first company to use electronic estimating and transparent line-item pricing on estimates. Our computerized system measures, monitors, and verifies water losses and is an industry leader. We used the most up-to-date technology and science to create the Paul Davis Restoration Dry.in.3 Guarantee for water losses.
Predict-A-DrySM is our guaranteed pricing model and enables our technicians to accurately estimate the price of water mitigation jobs. We also introduced a performance warranty to insurance companies and offer it to this day.